EESOUQ- TERMS AND CONDITIONS

Welcome to Esouq. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. No Return on Open Box:

Once the product's box has been opened, it is not eligible for return or exchange under any circumstances.

2. Wrong Product, Model, or Specifications:

If you receive a product with the wrong model, color, or storage capacity due to an error on our part, you may request a refund. Please note that this is the only scenario in which a refund will be issued.

3. Damage Exchange Policy:

In the event that your product arrives damaged, you are eligible for an exchange. However, you must issue a complaint on the same day of delivery to qualify for the exchange.

4. Shipping and Delivery

We strive to deliver your products within the estimated delivery time. However, we are not responsible for delays caused by external factors beyond our control.

5. Pricing and Payments:

All prices are subject to change without prior notice. Payments must be completed through our secure payment options provided on the website.

6. Warranty and Liability:

Products are covered by the manufacturer's warranty. We are not responsible for any damage resulting from misuse or unauthorized alterations.

7. Privacy Policy:

Your personal information is protected under our Privacy Policy. Please review this policy to understand how your data is handled.

8. Changes to Terms:

We reserve the right to update or change these terms at any time. Continued use of our website after changes implies acceptance of the updated terms.

By purchasing from Esouq, you agree to these terms and conditions.